HOLIDAY UPDATE - BEDFORDSHIRE DIECAST WILL BE AWAY FROM THE OFFICE FROM WEDNESDAY 21ST OCTOBER 2026 UNTIL MONDAY 2ND NOVEMBER 2026 - WEBSITE ORDERS CAN STILL BE PLACED - ALL ORDERS PLACED AFTER MIDDAY (UK TIME) ON TUESDAY 20TH OCTOBER 2026 WILL BE SHIPPED WEEK COMMENCING 2ND NOVEMBER 2026

Returns & Refunds

RETURNS POLICY

Our aim is to ensure that all our customers are completely satisfied with our service and the quality of our products.

Should you wish to return your order, please email us and we will do our best to help you.

The follow sets out our Returns Policy and the reasons that you may wish to return your order.

  1. Model arrived damaged – Please contact us within 3 days of receipt of the item via email.
  2. Wrong item received – Please contact us within 3 days of receipt of the item via email.

Please use the email address sales@bedfordshirediecast.co.uk for all correspondence relating to returns including the word RETURNS in the email subject title.

We will provide the customer with a returns label if the return request meets our Returns Policy.