FAQs

Most of our models are discontinued, limited edition and hard to find, therefore we prefer to use the term “approved used” rather than second hand. All our models are checked for quality to ensure they meet our high standards before they are released for sale. Some boxes will have shelf wear or minor wear and tear which will be described in the item description.

Due to the rare nature of our models, it is likely that we have 1 of each model in stock. When each model is sold it is automatically removed from the website. Therefore if it’s on the website it is in stock.

Yes please refer to our Sourcing Service page.

We accept paypal, please follow the paypal link on checkout.

Paypal is fast and safe and provides you the buyer with paypals “buyer protection” free. For further details please see www.paypal.co.uk
Unfortunately we do not accept credit or debit cards at the moment or personal cheques.

If you do not hold a paypal account, setting one up is very easy if you have a credit or debit card.
Please email us if you have any questions in relation to alternative payment methods.

Please refer to our Refund Policy page.

No you cannot cancel an order online, please email us immediately, and if the item has not been shipped we will cancel the order for you.

Please refer to our Shipping page.

Yes we are happy to buy 1:400 models providing that they are in good condition, no damage and complete with the original box.

Please contact us via email for a competitive price for your models.